STAFF & PARTNER EVENT PORTAL
Everything you need,
Everything you need,
all in one place
Live running order, quick operational answers and the latest controlled event documents for Eclipse on the Tyne.
EVENT DAYWednesday 12 August 2026
Public open17:30
Maximum19:07
Close20:00
⚠️ Safety-critical instructions in the signed Safety Pack and supplier RAMS take precedence.
LIVE SCHEDULE
Admin editableRunning order
ITV arrival
Welcome and direct to areas of operation.
Team arrival & readiness walks
Check condition, routes, weather, vehicles, power, communications and new hazards.
Large screen arrives
Via HMS Calliope ramp. Control vehicle route and exclusion zone.
Management walkthrough
Confirm locations, access points, first aid, welfare and Event Control.
Full team briefing & site walk
Gather at The Glasshouse Concourse.
Glasshouse and Baltic setup
Activity stations, registration, screens, audio and public routes.
Full technical & operational test
Stream, audio, backup, connectivity, PA, radios, generator shutdown and screens.
Go North East bus arrival
Final readiness review
Close Safety Pack hold points; opening recommendation and authority.
VIP drinks reception
“Eee”clipse! The Talk
Outdoor public admission begins
All four posts and Event Control live; coordinated count starts.
Filming + solar-safety announcement
Main Baltic programme / broadcasts begin
Live crowd monitoring active.
Eclipse begins
Safe-viewing reminder.
Enhanced peak monitoring
Reports at least every five minutes.
MAXIMUM ECLIPSE
Keep routes and exclusion zones clear.
Spain totality cue
Technical playout.
Hosted handover & gradual dispersal
No mass release.
Public programme closes
PA, security and first aid remain active.
Breakdown, when clear
Only once Event Control and Protec confirm relevant pedestrian routes clear.
ECLIPSE QUICKFIND
What do you need to know?
Search plain English, for example “lost child”, “capacity”, “first aid” or “radio failure”.
⌕
No matching quick answer. Check the full Event Plan or Safety Pack, or contact Event Control for safety-critical questions.
Access points A–D
A: Millennium Bridge / Newcastle approach. B: stairs. C: HMS Calliope ramp. D: Baltic / ITV approach. Each post checks wristbands, supports counting and protects routes.
Event Plan §2 / Safety Pack §5Accessibility and step-free routes
Keep the HMS Calliope ramp and all step-free routes clear of queues and equipment. Maintain an accessible viewing position outside the cycle route and confirm accessible-toilet locations. Offer assistance without making assumptions, and include disabled or vulnerable attendees in evacuation or invacuation arrangements.
Safety Pack §13Alternative viewing areas
When Baltic Square reaches a threshold, follow Protec and Event Control instructions and redirect consistently. Identified alternatives are Performance Square, The Glasshouse concourse, St Mary’s Place, Millennium Bridge and the remainder of the Gateshead side of the Tyne, subject to routes being checked and safe. Admission resumes only after the reconciled count and crowd conditions are satisfactory.
Safety Pack §4.5Baltic Square capacity
Green: below 1,800, controlled admission. Amber: 1,800–1,899, reconcile count, increase monitoring and prepare redirection. Red: 1,900–1,999, pause further admission, redirect and inform Event Directors. Absolute limit: 2,000, no admission and safe dispersal action.
Event Plan §2 / Safety Pack §4Closing & breakdown
At 20:00 the public programme closes, but controls remain active. Maintain counting, stewarding, PA, lighting and first aid until dispersal is substantially complete. Do not begin hazardous breakdown or move vehicles while public routes are occupied.
Event Plan §5 / Safety Pack §14.3Crowd pressure warning signs
Report crowd pressure or crushing indicators to Event Control immediately. Protec may stop inflow without awaiting approval. Stop additional movement or programme stimulus if needed, create space, direct people toward safe areas, protect emergency access and deploy medical support where required.
Safety Pack §§6, 9Evacuation or invacuation
Evacuation means leaving by the route directed by stewards; do not stop on the bridge, cycle route or access points. Invacuation means moving calmly into the location directed by staff and remaining there. Event Directors or the Event Safety Officer authorise the action unless emergency services are in command. Use only approved messages.
Safety Pack §§9, 10.2Event Control & escalation
Event Control coordinates incidents, occupancy and decisions. Report: who is calling, what happened, exact location, immediate danger and help required. For immediate danger to life, call 999 first, then inform Event Control. Begin urgent radio calls with “Priority, priority”.
Event Plan §1 / Safety Pack §§3, 9Fire / electrical incident
Raise the alarm and inform Event Control. Isolate equipment only if safe and authorised, clear the exclusion area, protect escape and emergency-access routes, and call 999 as required. Follow the event fire assessment and be prepared for an evacuation instruction. Do not improvise around electrical equipment, fuel or the generator.
Safety Pack §§9, 12First aid
First Aid Lead: Gregoire Mahaut, contactable through Event Control. First-aid point: Go North East bus. Ambulance rendezvous: adjacent bus stop. For an emergency, give the exact location, create space, protect ambulance access and appoint a meet-and-guide person. AEDs are at Baltic ground floor and The Glasshouse. Anyone may call 999 immediately for a threat to life, then notify Event Control.
Event Plan §6 / Safety Pack §8Lost child / vulnerable person
Safeguarding Lead: Adam Shore. Welfare and collection point: Go North East bus. Inform Safeguarding and Event Control discreetly; record the description, last known location and time. Where possible, two staff remain with a found child. Do not broadcast identifying details. Escalate suspicious or immediate-risk circumstances, or an unresolved search after 30 minutes, to police through 999 or 101 as appropriate.
Event Plan §6 / Safety Pack §13Opening rule
No public admission until the Event Safety Officer recommends opening and an Event Director authorises it. Critical documents, controls, staffing and emergency arrangements must be in place.
Event Plan p1 / Safety Pack §§1, 14Radio protocol and privacy
Use plain language, short messages and exact locations. Begin urgent traffic with “Priority, priority” and wait for Event Control to acknowledge. Do not transmit personal medical or safeguarding details unless essential. Event Control repeats back critical numbers and decisions. If radios fail, use the controlled WhatsApp group, direct mobiles or a runner where safe.
Safety Pack §10Solar safety
Never look directly at the Sun without a suitable eclipse viewer. Damaged viewers must not be used. Public telescope use must not occur without final equipment sign-off and competent operators.
Safety Pack §§11, 16Staff welfare
Drinking water is available at the Go North East bus and Glasshouse redemption desk. Toilets are available in The Glasshouse and Baltic. Staff who are not fit to continue should report this so relief or reassignment can be arranged.
Event Plan §6 / Safety Pack §15Suspicious item / hostile threat
Do not touch a suspicious item. Establish distance, inform Event Control and police, and follow authorised evacuation or invacuation advice. For a hostile threat, follow current police and emergency-service direction, use clear messages and do not direct people toward the threat. Avoid speculation over radio or PA.
Safety Pack §§4.4, 9Technical failure
Technical Lead assesses faults and reports to Event Control. PA fallback is megaphone, radios and steward cascade. If safety messages cannot be delivered reliably, suspend the programme. Radio fallback is the controlled WhatsApp group / direct mobiles and a runner where safe.
Event Plan §6 / Safety Pack §9.4Vehicle movement
No planned vehicle movement is permitted through a public work area while the public occupies the route. The Site Manager coordinates movements using a named driver, trained banksman, temporary pedestrian exclusion zone and stewards at interfaces. Vehicles move at walking pace; stop if anyone enters the controlled area. Breakdown starts only after Event Control confirms the route is clear.
Safety Pack §12.1Weather & lightning
The Event Safety Officer coordinates weather monitoring. Supplier wind and operating limits apply to the screen and temporary equipment. For high wind or instability, stop content, enlarge the exclusion zone and lower, isolate or secure equipment as the competent supplier directs. For lightning or severe weather, suspend exposed activity and direct people to agreed safe locations without creating a surge.
Safety Pack §§9, 11Who can stop or pause?
Protec may pause admission immediately for a crowd threshold or unsafe condition. Event Directors or the Event Safety Officer may pause or stop the programme. Overall event decisions remain with the Event Directors.
Event Plan §1 / Safety Pack §9CONTACT DIRECTORY
Tap a number to callFind a phone number
Search by a person's name, role or responsibility.
⌕
No matching contact. Contact Event Control if you are unsure who to call.
Gregoire Mahaut
Event Control / Event Safety Officer / First Aid Lead
Incidents, occupancy, safety advice and first-aid coordination.
Dan Pye
Event Director / Deputy Event Control / Technical
Overall event decisions, deputy control and technical support.
Laura Sharp
Event Director / Go North East liaison
Overall event decisions, bus, welfare point and vehicle interface.
Adam Shore
Safeguarding Lead
Lost children and vulnerable persons.
Chris
Protec Crowd Manager
Access, live count, queues and route protection.
Ian Brannan
Technical Lead
Screen, PA, power, stream and shutdown.
Colleen Hamilton
Glasshouse liaison
Venue occupancy and release.
CONTROLLED DOCUMENTS